Privacy Policy

1. What information we collect

To keep things running smoothly and manage your account, we only collect information in three simple areas:

Account Details: Your name, email, encrypted password, and preferences you set when you sign up, log in, or upgrade.
Your Files: Any documents, images, or code snippets you upload for us to process, convert, or optimize.
Technical Info: Bits of data like your IP address, browser type, and operating system-standard details that help us keep your requests secure.

2. How We Handle Your Files (And Keep Them Private)

We believe your files are yours alone. Here is how we protect them:

Secure Transit: Every file you upload travels through a secure, encrypted connection (HTTPS/TLS 1.3).
Instant Deletion: We only keep your files long enough to process them. As soon as your download is ready, your file is permanently wiped from our systems.
No Backups: We don't archive your documents. Once you’re done, they’re gone for good-we cannot recover files once they’ve been processed.

3. Payment Security

If you choose to upgrade to one of our Pro plans:

All payments are processed securely through trusted providers like Stripe or PayPal.
We never see, store, or handle your full credit card numbers or security codes.
We only receive the essentials: payment confirmation, transaction IDs, and the billing email associated with your account.

4. Keeping Your Data Safe

We take your privacy seriously and use strong security measures to protect your account:

Passwords are kept safe using modern, secure cryptographic hashing.
We strictly limit who (and what) can access your account data through role-based controls.
Our systems are guarded by automated firewalls to block suspicious activity and keep bots away.

5. Cookies & Your Browser

We use cookies to keep you logged in and remember your preferences, like your favorite tool settings. You can manage these in your browser settings, though keep in mind that turning them off might make it tricky to stay signed in.

6. Your Privacy Rights (GDPR, CCPA, and Beyond)

We respect your privacy no matter where you live. Under regulations like GDPR and CCPA, you have specific rights regarding your data:

Access & Portability: You’re welcome to ask us for a copy of the personal data we have on file for your account.
Right to Erasure: If you'd like to leave us, you can request the permanent deletion of your account and all associated history at any time.
Your Data, Your Privacy: We promise never to sell, rent, or trade your personal information to third parties for marketing.

7. Protecting Children's Privacy

Our tools are built for professional and business use, not for children. We don't knowingly collect information from anyone under 13. If we discover that we’ve accidentally gathered data from a child, we’ll delete it right away.

8. Updates to This Policy

We might update this policy from time to time to keep up with new laws or platform improvements. You can always check the 'Effective Date' at the top to see when changes were made-it’s a good idea to peek at this page once in a while.

9. Getting in Touch

Have questions about how we keep your data safe or want to request the deletion of your account? Just drop us a line through our contact page.